USER RESEARCH

Hey researchers! Stop shirking usability testing.

Observing behaviour is how you build the instinct to understand it.

I’m a hypocrite

Why does it happen?

Easy to learn/teach

Less-strategic

Not good at it

The value of observing behaviour

Your opportunities to observe

How this has benefited me

Are you getting your hours in?

Prototype hours?

Watch recordings

Natural tasks

Realistic not real

About the author

Design

User research

Product management

Independent UX consultant | www.upux.biz

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