Hey researchers! Stop shirking usability testing.

Observing behaviour is how you build the instinct to understand it.

I’m a hypocrite

Why does it happen?

Easy to learn/teach


Not good at it

The value of observing behaviour

Your opportunities to observe

How this has benefited me

Are you getting your hours in?

Prototype hours?

Watch recordings

Natural tasks

Realistic not real

About the author


User research

Product management

Independent UX consultant |

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store