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David Hamill
David Hamill

781 Followers

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Apr 19, 2021

Is that really a user problem?

User-centred design solves organisational problems by solving user problems. Is your team really doing that? — If you’re trying to adopt user-centred design in your project, the source of future failure can often boil down to the team not having solved any real user problems. Yes everyone is talking good words about being user-first, but are you being user-centred? …

UX Design

11 min read

Is that really a user problem?
Is that really a user problem?
UX Design

11 min read


Published in Bootcamp

·Feb 23, 2021

Bring back the expert UX review

Most of the time, the designs I test with users, could have benefited from a UX review at an earlier stage. — Somewhere in the evolution of user-centred design (what we called it before UX), the humble UX review seems to have fallen out of favour. I get the best results with my clients when I regularly review designs in addition to carrying out user research. In this post I’m going to…

UX

6 min read

Bring back the expert UX review
Bring back the expert UX review
UX

6 min read


Oct 29, 2020

Introducing my UX Tips YouTube channel

Short videos on single subjects — I’m constantly disappointed by the lack of practical advice being shared by most of the so-called design leaders on social media. A consistent thread I’m also hearing from people entering UX, is how much bad advice exists on the internet. …

UX

2 min read

Introducing my UX Tips YouTube channel
Introducing my UX Tips YouTube channel
UX

2 min read


Published in The Startup

·Sep 3, 2020

Observing Users Is for Plebs

or how user-centricity fades in growing tech companies — The most user-centric companies I’ve worked with, tend to be those where the leaders take the time to observe user research and engage with other forms of customer feedback. …

Ux Strategy

8 min read

Observing Users Is for Plebs
Observing Users Is for Plebs
Ux Strategy

8 min read


Jul 27, 2020

Hey researchers! Stop shirking usability testing.

Observing behaviour is how you build the instinct to understand it. — There’s a school of thought in UX research where usability testing is a practice which should be mostly left to product teams to do for themselves, freeing UX researchers up to concentrate on ‘more important’ work. For some researchers this is so they can more in-context observation instead, which is…

User Research

6 min read

Hey researchers! Stop shirking usability testing.
Hey researchers! Stop shirking usability testing.
User Research

6 min read


Feb 27, 2020

Usability testing tips

I have kinda stumbled into doing a series of usability testing tips on LinkedIn. I did two and they were quite popular, so now I’m compelled to keep going. I’m going to use this post to collate them all by linking to each of the posts on LinkedIn. “What is…

Usability Testing

1 min read

Usability Testing

1 min read


Feb 3, 2020

Moving beyond guerrilla research

Many startups are hooked on guerrilla research methods which aren’t healthy for them in the medium-long term. — Guerrilla usability tests are the staple diet of the tech startup. They grab people wherever they can and stick their product in front of those people to get feedback. Startups should often move quickly on from this and do a bit more deliberate research with more specific types of people…

Startup

8 min read

Moving beyond guerrilla research
Moving beyond guerrilla research
Startup

8 min read


Jan 14, 2020

Skating to where the puck is going?

A mindset which confines innovation efforts to failed proof-of-concepts, crappy chatbots and Alexa skills nobody needs. — As we begin each new year, we are subjected to the routine predictions about what the year, and indeed decade, will bring in terms of technology. …

Startup

4 min read

Skating to where the puck is going?
Skating to where the puck is going?
Startup

4 min read


Published in UX Collective

·Sep 9, 2019

A dog in a hat

When something in your analytics stands out as being odd, then it might be worth investigating further. — Belgian cycle racing The retired American cycle racer Joe Parkin, wrote a book titled A Dog in a Hat, about his time racing in Belgian as a professional cyclist. The book’s title comes from a phrase used to refer to a rider who was obviously doping. The rider who would normally be struggling…

User Experience

4 min read

A dog in a hat
A dog in a hat
User Experience

4 min read


Published in UX Planet

·Sep 2, 2019

Using evidence and instinct in design

You don’t need to prove the benefit of every design decision you take. But you’re not a psychic design super-hero, so use evidence where it exists. — I was recently reminded of one of the many arguments which seem to polarise design discussion online. The reminder came in the form of a Medium post titled Data-driven design is killing our instincts. In the post, the author argues that an over-reliance on data in favour of design instinct…

UX

4 min read

Using evidence and instinct in design
Using evidence and instinct in design
UX

4 min read

David Hamill

David Hamill

781 Followers

Independent UX consultant | www.upux.biz

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